This post was authored by Brandon Steffek, a 2009 Ohio University Sport Management graduate. Since graduation, he has been working for Full House Entertainment Database Marketing as Sales and Marketing Consultant.
Full House Entertainment Database Marketing provides targeted sales leads for direct marketing campaigns (direct mail, telemarketing, email). Over 600 sports teams and entertainment organizations have used Full House to find new business and residential customers. Full House works exclusively with sports and entertainment organizations to target businesses and consumers most likely to buy season tickets, group tickets and premium seating (suites, club seating, VIP clubs).
The following is intended to provide a brief overview of how teams use database marketing to improve their organization and generate new revenue. Whether it is professional or college sports; the principles are the same.
Database marketing from my experience can be defined as identifying new customers who possess similar characteristics of sport teams’ existing customers. Whether it’s a particular business industry, or demographic profile of a residential consumer, database marketing can be used to build custom databases of potential new prospects that can be reached through direct marketing campaigns. Database marketing can also be used to collect and market to existing customers. Continue reading
It has been a while since my last post, sorry! Ohio University has been very busy with the annual Sports Administration and Facility Management Symposium as well as frequent events celebrating the achievements of the undergraduates. The following is based a little bit on my own research, but is mostly the sharing of my own opinion.
As we all suffer through this downturn in the economy, high ticket prices and corporate spending on sports has caught the attention of everyone. The $800,000 Yankees suites got the media talking about corporations that are benefiting from Federal bailout money, yet are still purchasing high priced suites and other forms of premium seating for their clients while we all support their lifestyle. In the realm of college sports, we’ll have to see if any of this discussion trickles over into next season with regard to bad P.R. for any companies identified as spending big bucks for football tickets while they cut jobs, receive Federal funds from all of us, and their clients are trying to put food on their tables. Continue reading
I have to begin by letting everyone know that this topic (and a lot of the content of this post) is the result of an e-mail conversation I had with Nick Infante, the illustrious editor of College Athletics Clips. If you are not familiar with College Athletics Clips, it is a fantastic service that keeps professionals in college athletics up-to-date on news and events through providing summaries of articles as well as commentary pieces. Best of all, OHIO has paid for access for students through the library website (using your Oak ID).
Anyway, back to the topic. We all know that the country, and most of the world is in the midst of a recession. So, what is the best strategy for college athletic programs to survive and even thrive in this economic climate? I’m not sure this post will answer the question, but I want to propose one idea that Nick and I think has some merit.
Can a case be made for going against the grain and increasing instead of decreasing spending in tough economic times? The term counter-trend spending (or as Nick puts it “ignore-the-recession spending”) encompasses this idea.
Nick argues that, “Whether you’re a big-time athletic program, a beer brand or an appliance store, strategic spending during a recession could be an effective way to gain on competitors. Increased spending – on personnel, advertising, price promotions, etc. — could attract recruits, fans, coaches & staff (for big-time athletic departments); new customers, distributors and bars/restaurants (for a beer brand) and new shoppers (for an appliance store).”